PUBLIC OFFER
A proposal on the procedure for selling goods remotely in an online store painonly.ru (in accordance with
with the Rules for selling goods remotely)
1-Terms and definitions
1.1 Online store (Website) — the Seller's trading platform located on the Internet at painonly.ru ,
1.2 An order is a duly executed request from the Buyer to the Seller for the conclusion of a contract for the retail sale of Goods.
1.3 Seller — IE Silakov Daniil Andreevich, (OGRNIP) 324508100608662
Legal address: 2, 25 let Oktyabrya str., Domodedovo, Moscow region, 142004, Russia.
Actual/Postal address: 142004, Moscow region, Domodedovo, Tsentralny MKR, 25 let Oktyabrya str., 2.
1.4 Buyer (Client) is a Site visitor who placed an Order in an Online store;
1.5 Product — a product presented for sale on the Website.
1.6 The Delivery Service is a third party that provides services for the delivery of orders to customers under an agreement with the Seller.
1.7 Promotion is an event aimed at increasing sales volumes and attracting the attention of consumers
product testing, conducted in accordance with the rules posted on the Website, and limited in time.
2.General provisions
2.1 This offer, as well as information about the product presented on the website, are a public offer
in accordance with Articles 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
2.2 The provisions of the Civil Code of the Russian Federation on retail sale (§ 2 Chapter 30), as well as the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection" and the Decree of the Government of the Russian Federation dated 27.09.2007 N 612 "On approval of the Rules for the sale of goods by remote means" and other legal acts apply to the relationship between the buyer (client) and the seller acts adopted in accordance with them.
2.3 The Seller sells Goods through the Online Store to any Buyer who has placed an Order
under the terms of this offer.
2.4 This offer is considered accepted by the Buyer from the moment of placing the first Order on the Site (using registration on the Site as a regular buyer of the Seller or without such registration,
including when placing an Order through the order form).
2.5 The retail sale agreement is considered concluded from the moment the Seller issues a cash or product receipt or other document to the Buyer confirming the payment of the goods.
3.Registration on the website and placing an order
3.1 The Order can be placed by the Customer independently through the Order form on the Website.
3.2 Registration on the Website is not mandatory for placing an Order. The buyer can, at his own request, go
through the registration procedure on the Site to access additional options of the personal account (order history and tracking, obtaining information about the Seller's Promotions, etc.).
3.3 When registering on the site, the client must provide information about himself: name, email address and password to access the Site, other information specified at the discretion of the Buyer.
3.4 The Seller is not responsible for the accuracy and correctness of the information provided by the customer
when registering on the Website and/or placing an Order.
3.5 The Client undertakes not to disclose to third parties the username and password specified during registration on the Site. In case the customer has suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the customer undertakes to immediately notify the Seller.
3.6 After placing an order, the customer is provided with information about the expected date of transfer of the order to the delivery service. The specified date depends on the availability of the ordered goods in the Seller's warehouse and the time required
to process the order and the rules of the delivery service. The expected date of delivery of the Order to the Delivery Service is communicated to the Buyer by e-mail or by calling the Buyer. In case of disagreement with the planned delivery date, the Buyer must notify the Seller of the cancellation of the Order.
3.7 If the Product ordered by the Buyer is not available from the Seller, the Order in respect of this Product is canceled, which the Buyer is notified about by means of an information message using the selected communication method specified when placing the order.
3.8 The Seller has the right to cancel the Customer's Orders if there are grounds to believe that the Customer does not intend to purchase the Goods or has provided false information (the Customer has already issued and has not received other orders totaling 100,000 rubles, three times or more the Customer refused to receive the Goods on the placed Order for reasons unrelated to the presence of defects in the Goods either the Customer was absent at the delivery address or did not answer the calls of the delivery service, etc.).
4.Delivery
4.1 The methods of delivery of goods are indicated on the Website in the appropriate section. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods to the Recipient or to a pre-agreed pick-up point.
4.2 Delivery of the Goods to the Buyer's location is carried out by the delivery service assigned by the Seller to the address specified by the Buyer. When accepting an Order from the delivery service, the Buyer is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of the packaging. If there are no claims to the delivered Goods, the Recipient signs the delivery receipt or other similar document provided by the delivery service and pays for the Order (in the absence of prepayment). Signature
The delivery documents indicate that the recipient has not declared any claims against the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.
4.3 The Order is handed over to the Buyer or to the recipient appointed by him, or to the person who provided the document confirming the Order and paid for the Goods (in the absence of advance payment). In order to avoid fraud, an identity document may be requested from the recipient when handing over a prepaid Order. In the absence of this document or if the information specified in it does not match the order details or the Buyer's data, the transfer of this Product may be refused.
4.4 Failure by the Customer to receive the Order during the booking period provided for the corresponding pick-up point is considered his refusal of the Order and is the basis for cancellation of the order by the Seller and refund of funds to the Customer (if there is an advance payment).
5.Payment for the goods
5.1 The price of the Product is indicated on the Website in Russian rubles.
5.2 The price of the Product and the final amount of the Order, taking into account all applicable discounts, is indicated at the stage of placing the Order and is valid at the time of clicking the "Confirm order" button. The price of the Goods ordered by the Customer (except for pre-ordered Goods) is not subject to change.
5.3 The payment method chosen by the Buyer when placing the Order from the options offered by the Seller on the Website is applied to the Order.
5.4 In case of prepayment of Goods, the Order is accepted for processing only after funds are credited to the Seller's current account. In this case, the Product is not reserved, and the Seller does not guarantee the availability of the product at the time of receipt of payment. If the Product cannot be delivered within the time specified when placing the Order and the Customer
does not agree with the increase in the delivery time of the Order.
6. Return of goods and funds
6.1. The return of the Goods sold by the Seller is carried out in accordance with the following return conditions.
6.2. Return of Goods of proper quality
6.2.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods — within 7 (seven) days in the online store, not counting the day of purchase, with the exception of Goods made to order, according to a creative task approved by the User, the Buyer. The return of Goods of proper quality is possible if its presentation and consumer properties are preserved.
6.2.2. If the Buyer refuses the Goods, the Seller returns to him the cost of the returned Goods, with the exception of the Seller's expenses related to the delivery of the Goods returned by the User, the Buyer, within 10 days
from the date of receipt of the returned Goods at the Seller's warehouse, together with a completed refund application by the Buyer.
6.2.3. If, at the time of the User's or the Buyer's request, a similar product is not on sale from the Seller, the Buyer has the right to refuse to execute this Public Offer and demand a refund of the amount of money paid for the specified Product. The seller is obliged to return the amount of money paid for the returned goods
within 10 days from the date of return of the Product.
6.3. Return of Goods of inadequate quality:
6.3.1. A product of inadequate quality means a product that is defective and cannot ensure the fulfillment of its functional qualities, does not meet the requirements specified in the creative task (when making goods to order). The received Product must match the description on the Website. The difference between the design elements or design from the description stated on the Site is not a sign of improper quality.
6.3.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3. Upon delivery of the Goods, the Buyer puts his signature in the delivery receipt in the column: "The order has been accepted, the completeness is complete, I have no complaints about the quantity and appearance of the goods", or in another similar document issued by the Seller, in the column providing for the Buyer to mark the absence of claims to completeness, quantity and the quality of the Product. After receiving the Order, claims for external defects of the product, its quantity, completeness and presentation are not accepted.
6.3.4. If the Goods of inadequate quality were handed over to the Buyer and otherwise was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights when defects are found in the goods" of the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection".
6.3.5. Claims for the refund of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of presentation of the relevant claim (Article 22 of the Law of the Russian Federation "On Consumer Rights Protection").
6.3.6. The refund is carried out by returning the cost of the paid Goods to the bank card specified when ordering the Goods.
6.4. Methods of return:
6.4.1. By the Transport company, at the request of the Buyer. The buyer sends the returned product by parcel
with declared value, without cash on delivery. Parcels sent with cash on delivery
are not accepted for return. A completed return application must be enclosed in the parcel. You can download the refund application form in the "Refund" section.
7. Responsibility
7.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of Goods purchased in the Online store.
8. Protection of personal data
8.1.User's personal data/The Buyer is processed in accordance with Federal Law
"On personal data" No. 152-FL.
8.2.When registering on the Site, the User provides the following information: Name, contact phone number, e-mail address, date of birth, gender, delivery address with the postal code of the city.
8.3.By providing their personal data to the Seller, the Site Visitor/User/The buyer agrees
for their processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor/By the user/By the Buyer within the framework of this Public Offer , the Seller's promotion of goods and services, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Customers, conducting prize draws among Site Visitors/Users/ Customers, monitoring the satisfaction of the Site Visitor/The user/The Buyer, as well as the quality of the services provided by the Seller.
8.4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
8.5.The Seller has the right to send information, including advertising messages, to the User's e-mail
and mobile phone/The buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. User/The Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Seller of his refusal by phone, or by sending a corresponding application to the Seller's email address.
8.6. The Seller has the right to use the "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies, including by third parties, for the purposes of generating statistics and optimizing advertising messages.
8.7. The Seller receives information about the IP address of the Site visitor. This information is not used
to identify the visitor.
8.8.The Seller is not responsible for the information provided by the User/By the Buyer on the Site
in a publicly available form.
8.9. The Seller has the right to record telephone conversations with the User/The buyer. At the same time, the Seller undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations and/or transfer it to third parties not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection"
9. The validity period of the Public Offer
9.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Buyer, and is valid until the withdrawal of acceptance of the Public Offer.
10. Additional terms
10.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
10.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons.
10.3. The relationship between the User/The provisions of the Russian legislation are applied by the Buyer and the Seller.
10.4. In case of questions and complaints from the User/The Buyer can contact the Seller by phone or in any other available way. The parties will try to resolve all disputes that arise through negotiations, and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.5. The court's recognition of the invalidity of any provision of this Public Offer does not entail the invalidity of the remaining provisions.
A proposal on the procedure for selling goods remotely in an online store painonly.ru (in accordance with
with the Rules for selling goods remotely)
1-Terms and definitions
1.1 Online store (Website) — the Seller's trading platform located on the Internet at painonly.ru ,
1.2 An order is a duly executed request from the Buyer to the Seller for the conclusion of a contract for the retail sale of Goods.
1.3 Seller — IE Silakov Daniil Andreevich, (OGRNIP) 324508100608662
Legal address: 2, 25 let Oktyabrya str., Domodedovo, Moscow region, 142004, Russia.
Actual/Postal address: 142004, Moscow region, Domodedovo, Tsentralny MKR, 25 let Oktyabrya str., 2.
1.4 Buyer (Client) is a Site visitor who placed an Order in an Online store;
1.5 Product — a product presented for sale on the Website.
1.6 The Delivery Service is a third party that provides services for the delivery of orders to customers under an agreement with the Seller.
1.7 Promotion is an event aimed at increasing sales volumes and attracting the attention of consumers
product testing, conducted in accordance with the rules posted on the Website, and limited in time.
2.General provisions
2.1 This offer, as well as information about the product presented on the website, are a public offer
in accordance with Articles 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
2.2 The provisions of the Civil Code of the Russian Federation on retail sale (§ 2 Chapter 30), as well as the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection" and the Decree of the Government of the Russian Federation dated 27.09.2007 N 612 "On approval of the Rules for the sale of goods by remote means" and other legal acts apply to the relationship between the buyer (client) and the seller acts adopted in accordance with them.
2.3 The Seller sells Goods through the Online Store to any Buyer who has placed an Order
under the terms of this offer.
2.4 This offer is considered accepted by the Buyer from the moment of placing the first Order on the Site (using registration on the Site as a regular buyer of the Seller or without such registration,
including when placing an Order through the order form).
2.5 The retail sale agreement is considered concluded from the moment the Seller issues a cash or product receipt or other document to the Buyer confirming the payment of the goods.
3.Registration on the website and placing an order
3.1 The Order can be placed by the Customer independently through the Order form on the Website.
3.2 Registration on the Website is not mandatory for placing an Order. The buyer can, at his own request, go
through the registration procedure on the Site to access additional options of the personal account (order history and tracking, obtaining information about the Seller's Promotions, etc.).
3.3 When registering on the site, the client must provide information about himself: name, email address and password to access the Site, other information specified at the discretion of the Buyer.
3.4 The Seller is not responsible for the accuracy and correctness of the information provided by the customer
when registering on the Website and/or placing an Order.
3.5 The Client undertakes not to disclose to third parties the username and password specified during registration on the Site. In case the customer has suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the customer undertakes to immediately notify the Seller.
3.6 After placing an order, the customer is provided with information about the expected date of transfer of the order to the delivery service. The specified date depends on the availability of the ordered goods in the Seller's warehouse and the time required
to process the order and the rules of the delivery service. The expected date of delivery of the Order to the Delivery Service is communicated to the Buyer by e-mail or by calling the Buyer. In case of disagreement with the planned delivery date, the Buyer must notify the Seller of the cancellation of the Order.
3.7 If the Product ordered by the Buyer is not available from the Seller, the Order in respect of this Product is canceled, which the Buyer is notified about by means of an information message using the selected communication method specified when placing the order.
3.8 The Seller has the right to cancel the Customer's Orders if there are grounds to believe that the Customer does not intend to purchase the Goods or has provided false information (the Customer has already issued and has not received other orders totaling 100,000 rubles, three times or more the Customer refused to receive the Goods on the placed Order for reasons unrelated to the presence of defects in the Goods either the Customer was absent at the delivery address or did not answer the calls of the delivery service, etc.).
4.Delivery
4.1 The methods of delivery of goods are indicated on the Website in the appropriate section. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods to the Recipient or to a pre-agreed pick-up point.
4.2 Delivery of the Goods to the Buyer's location is carried out by the delivery service assigned by the Seller to the address specified by the Buyer. When accepting an Order from the delivery service, the Buyer is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of the packaging. If there are no claims to the delivered Goods, the Recipient signs the delivery receipt or other similar document provided by the delivery service and pays for the Order (in the absence of prepayment). Signature
The delivery documents indicate that the recipient has not declared any claims against the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.
4.3 The Order is handed over to the Buyer or to the recipient appointed by him, or to the person who provided the document confirming the Order and paid for the Goods (in the absence of advance payment). In order to avoid fraud, an identity document may be requested from the recipient when handing over a prepaid Order. In the absence of this document or if the information specified in it does not match the order details or the Buyer's data, the transfer of this Product may be refused.
4.4 Failure by the Customer to receive the Order during the booking period provided for the corresponding pick-up point is considered his refusal of the Order and is the basis for cancellation of the order by the Seller and refund of funds to the Customer (if there is an advance payment).
5.Payment for the goods
5.1 The price of the Product is indicated on the Website in Russian rubles.
5.2 The price of the Product and the final amount of the Order, taking into account all applicable discounts, is indicated at the stage of placing the Order and is valid at the time of clicking the "Confirm order" button. The price of the Goods ordered by the Customer (except for pre-ordered Goods) is not subject to change.
5.3 The payment method chosen by the Buyer when placing the Order from the options offered by the Seller on the Website is applied to the Order.
5.4 In case of prepayment of Goods, the Order is accepted for processing only after funds are credited to the Seller's current account. In this case, the Product is not reserved, and the Seller does not guarantee the availability of the product at the time of receipt of payment. If the Product cannot be delivered within the time specified when placing the Order and the Customer
does not agree with the increase in the delivery time of the Order.
6. Return of goods and funds
6.1. The return of the Goods sold by the Seller is carried out in accordance with the following return conditions.
6.2. Return of Goods of proper quality
6.2.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods — within 7 (seven) days in the online store, not counting the day of purchase, with the exception of Goods made to order, according to a creative task approved by the User, the Buyer. The return of Goods of proper quality is possible if its presentation and consumer properties are preserved.
6.2.2. If the Buyer refuses the Goods, the Seller returns to him the cost of the returned Goods, with the exception of the Seller's expenses related to the delivery of the Goods returned by the User, the Buyer, within 10 days
from the date of receipt of the returned Goods at the Seller's warehouse, together with a completed refund application by the Buyer.
6.2.3. If, at the time of the User's or the Buyer's request, a similar product is not on sale from the Seller, the Buyer has the right to refuse to execute this Public Offer and demand a refund of the amount of money paid for the specified Product. The seller is obliged to return the amount of money paid for the returned goods
within 10 days from the date of return of the Product.
6.3. Return of Goods of inadequate quality:
6.3.1. A product of inadequate quality means a product that is defective and cannot ensure the fulfillment of its functional qualities, does not meet the requirements specified in the creative task (when making goods to order). The received Product must match the description on the Website. The difference between the design elements or design from the description stated on the Site is not a sign of improper quality.
6.3.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3. Upon delivery of the Goods, the Buyer puts his signature in the delivery receipt in the column: "The order has been accepted, the completeness is complete, I have no complaints about the quantity and appearance of the goods", or in another similar document issued by the Seller, in the column providing for the Buyer to mark the absence of claims to completeness, quantity and the quality of the Product. After receiving the Order, claims for external defects of the product, its quantity, completeness and presentation are not accepted.
6.3.4. If the Goods of inadequate quality were handed over to the Buyer and otherwise was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights when defects are found in the goods" of the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection".
6.3.5. Claims for the refund of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of presentation of the relevant claim (Article 22 of the Law of the Russian Federation "On Consumer Rights Protection").
6.3.6. The refund is carried out by returning the cost of the paid Goods to the bank card specified when ordering the Goods.
6.4. Methods of return:
6.4.1. By the Transport company, at the request of the Buyer. The buyer sends the returned product by parcel
with declared value, without cash on delivery. Parcels sent with cash on delivery
are not accepted for return. A completed return application must be enclosed in the parcel. You can download the refund application form in the "Refund" section.
7. Responsibility
7.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of Goods purchased in the Online store.
8. Protection of personal data
8.1.User's personal data/The Buyer is processed in accordance with Federal Law
"On personal data" No. 152-FL.
8.2.When registering on the Site, the User provides the following information: Name, contact phone number, e-mail address, date of birth, gender, delivery address with the postal code of the city.
8.3.By providing their personal data to the Seller, the Site Visitor/User/The buyer agrees
for their processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor/By the user/By the Buyer within the framework of this Public Offer , the Seller's promotion of goods and services, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Customers, conducting prize draws among Site Visitors/Users/ Customers, monitoring the satisfaction of the Site Visitor/The user/The Buyer, as well as the quality of the services provided by the Seller.
8.4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
8.5.The Seller has the right to send information, including advertising messages, to the User's e-mail
and mobile phone/The buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. User/The Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Seller of his refusal by phone, or by sending a corresponding application to the Seller's email address.
8.6. The Seller has the right to use the "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies, including by third parties, for the purposes of generating statistics and optimizing advertising messages.
8.7. The Seller receives information about the IP address of the Site visitor. This information is not used
to identify the visitor.
8.8.The Seller is not responsible for the information provided by the User/By the Buyer on the Site
in a publicly available form.
8.9. The Seller has the right to record telephone conversations with the User/The buyer. At the same time, the Seller undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations and/or transfer it to third parties not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection"
9. The validity period of the Public Offer
9.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Buyer, and is valid until the withdrawal of acceptance of the Public Offer.
10. Additional terms
10.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
10.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons.
10.3. The relationship between the User/The provisions of the Russian legislation are applied by the Buyer and the Seller.
10.4. In case of questions and complaints from the User/The Buyer can contact the Seller by phone or in any other available way. The parties will try to resolve all disputes that arise through negotiations, and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.5. The court's recognition of the invalidity of any provision of this Public Offer does not entail the invalidity of the remaining provisions.
PUBLIC OFFER
A proposal on the procedure for selling goods remotely in an online store painonly.ru (in accordance with the Rules for selling goods remotely)
1-Terms and definitions
1.1 Online store (Website) — the Seller's trading platform located on the Internet at painonly.ru ,
1.2 An order is a duly executed request from the Buyer to the Seller for the conclusion of a contract for the retail sale of Goods.
1.3 Seller — IE Silakov Daniil Andreevich, (OGRNIP) 324508100608662
Legal address:
2, 25 let Oktyabrya str., Domodedovo, Moscow region, 142004, Russia.
Actual/Postal address: 142004, Moscow region,
Domodedovo, Tsentralny MKR, 25 let Oktyabrya str., 2.
1.4 Buyer (Client) is a Site visitor who placed an Order in an Online store;
1.5 Product — a product presented for sale on the Website.
1.6 The delivery service is a third party providing services under the contract with the Seller, services for the delivery of orders to customers.
1.7 Promotion is an event aimed at increasing sales volumes and attracting the attention of consumers product testing, conducted in accordance with the rules posted on the Website, and limited in time.
2.General provisions
2.1 This offer, as well as information about the product presented on the website, are a public offer in accordance with Articles 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
2.2 The provisions of the Civil Code of the Russian Federation on retail sale apply to the relationship between the buyer (client) and the seller (§ 2, Chapter 30), as well as the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection" and the Decree of the Government of the Russian Federation dated 09/27/2007 No. 612 "On approval of the Rules for the sale of goods by remote means" and other legal acts adopted in accordance with them.
2.3 The Seller sells Goods through the Online Store to any Buyer who has placed an Order under the terms of this offer.
2.4 This offer is considered accepted by the Buyer from the moment of placing the first Order on the Site (using registration on the Site as
a regular buyer of the Seller or without such registration, including when placing an Order through the order form).
2.5 The retail purchase and sale agreement is considered concluded from the moment the Seller issues a cash or product receipt or other document confirming payment for the goods to the Buyer.
3.Registration on the website and placing an order
3.1 The Order can be placed by the Customer independently through the Order form on the Website.
3.2 Registration on the Website is not mandatory for placing an Order. The buyer can, at his own request, go through the registration procedure on the Website for access additional options for your personal account (history
3.3 When registering on the website, the client must provide information about himself: name, email address and password to access the Website, other information is specified at the discretion of the Buyer.
3.4 The Seller is not responsible for the accuracy and correctness of the information provided by the customer when registering on the Website and/or placing an Order.
3.5 The Client undertakes not to disclose the login to third parties
and the password specified during registration on the Site. If the customer has suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the customer undertakes to immediately notify the Seller.
3.6 After placing an order, the customer is provided with information about the expected date of transfer of the order to the delivery service. The specified date depends on the availability of the ordered goods in the Seller's warehouse and the time required to process the order and the rules of the delivery service. The expected date of delivery of the Order to the Delivery Service is communicated to the Buyer by e-mail or by calling the Buyer. In case of disagreement with the planned delivery date, the Buyer must notify the Seller of the cancellation of the Order.
3.7 If the Product ordered by the Buyer is not available from the Seller, the Order in respect of this Product is canceled, which the Buyer is notified about by means of an information message using the selected communication method specified when placing an order.
3.8 The Seller has the right to cancel the Customer's Orders if there are grounds to believe that the Client does not intend to purchase the Goods or has provided false information (the Client has already issued and has not received other orders totaling 100,000 rubles, three times or more the Client refused to receive the Goods on the placed Order for reasons unrelated to the presence of defects in the Goods, or the Client was absent at the address delivery or did not answer the calls of the delivery service, etc.).
4.Delivery
4.1 The methods of delivery of goods are indicated on the Website
in the appropriate section. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods to the Recipient or to a pre-agreed pick-up point.
4.2 Delivery of the Goods to the Buyer's location is carried out by the delivery service assigned by the Seller to the address specified by the Buyer. When accepting an Order from the delivery service, the Buyer is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods
and the integrity of the packaging. In case of absence of claims
the Recipient signs for the delivered Goods in the delivery receipt or other similar document provided by the delivery service, and pays for the Order (in the absence of prepayment). The signature in the delivery documents indicates that the recipient has not declared any claims against the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.
4.3 The Order is handed over to the Buyer or the designated to the recipient, or to the person who provided the document confirming the Order and paid for the Goods (in the absence of advance payment). In order to avoid fraud, an identity document may be requested from the recipient when handing over a prepaid Order. In the absence of this document or if the information specified in it does not match the order details or the Buyer's data, the transfer of this Product may be refused.
4.4 Failure by the Customer to receive the Order during the booking period provided for the corresponding pick-up point is considered his refusal of the Order and is the basis for cancellation of the order by the Seller and refund of funds to the Customer (if there is an advance payment).
5.Payment for the goods
5.1 The price of the Product is indicated on the Website in Russian rubles.
5.2 The price of the Product and the final Order amount, taking into account all applicable discounts, are indicated at the checkout stage
and it is valid at the time of clicking the "Confirm order" button. The price of the Goods ordered by the Customer (except for pre-ordered Goods) is not subject to change.
5.3 The payment method chosen by the Buyer when placing the Order from the options offered by the Seller on the Website is applied to the Order.
5.4 In case of prepayment of Goods, the Order is accepted for processing only after funds are credited to the Seller's current account. In this case, the Product is not reserved, and the Seller
does not guarantee the availability of the product at the time of receipt of payment. If the Product cannot be delivered within the time specified when placing the Order and the Customer does not agree
with the increase in the delivery time of the Order.
6. Return of goods and funds
6.1. The return of the Goods sold by the Seller is carried
out in accordance with the following return conditions.
6.2. Return of Goods of proper quality
6.2.1. The Buyer has the right to refuse the ordered Goods
at any time before receiving them, and after receiving the Goods —
within 7 (seven) days in the online store, not counting the day of purchase, with the exception of Products made to order,
according to a creative task approved by the User, the Buyer. The return of Goods of proper quality is possible if its presentation and consumer properties are preserved.
6.2.2. If the Buyer refuses the Goods, the Seller returns to him the cost of the returned Goods, except for the Seller's expenses related to the delivery of the Goods returned by the User, the Buyer, within 10 days
from the date of receipt of the returned Goods at the Seller's warehouse, together with a completed refund application by the Buyer.
6.2.3. If, at the time of the User's or the Buyer's request, a similar product is not on sale from the Seller, the Buyer has the right to refuse to execute this Public Offer and demand a refund of the amount of money paid for the specified Product. The seller is obliged to return the amount of money paid for the returned goods within 10 days from the date of return of the Product.
6.3. Return of Goods of inadequate quality:
6.3.1. A product of inadequate quality means a product that is defective and cannot ensure the fulfillment of its functional qualities, does not meet the requirements specified in the creative task (when manufacturing the product to order). The received Product must match the description on the Website. The difference between design elements or design the rejection of the description stated on the Website is not a sign of inadequate quality.
6.3.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3. Upon delivery of the Goods, the Buyer puts his signature
in the delivery receipt in the column: "The order has been accepted, the completeness is complete, I have no complaints about the quantity and appearance of the goods", or in another similar document issued by the Seller, in the column providing for the Buyer to mark the absence of claims to the completeness, quantity and quality of the Product. After receiving the Order, claims for external
defects of the product, its quantity, completeness and presentation are not accepted.
6.3.4. If the Goods of inadequate quality were handed over to the Buyer and otherwise was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights when defects are found in the goods" of the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection".
6.3.5. Claims for the refund of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of presentation of the relevant claim (Article 22 of the Law of the Russian Federation "On Consumer Rights Protection").
6.3.6. The refund is carried out by returning the cost of the paid Goods to the bank card specified when ordering the Goods.
6.4. Methods of return:
6.4.1. By the Transport company, at the request of the Buyer. The buyer sends the returned product by parcel with declared value, without cash on delivery. Parcels sent with cash on delivery are not accepted for return. A completed return application must be enclosed in the parcel. You can download the refund application form in the "Refund" section.
7. Responsibility
7.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of Goods purchased in the Online store.
8. Protection of personal data
8.1.User's personal data/The Buyer is processed in accordance with Federal Law "On personal data" No. 152-FL.
8.2.When registering on the Site, the User provides the following information: Name, contact phone number, e-mail address, date of birth, gender, delivery address with the postal code of the city.
8.3.By providing their personal data to the Seller, the Site Visitor/User/The buyer agrees for their processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor/By the user/By the Buyer within the framework of this Public Offer , the Seller's promotion of goods and services, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Customers, conducting prize draws among Site Visitors/Users/ Customers, monitoring the satisfaction of the Site Visitor/The user/The Buyer, as well as the quality of the services provided by the Seller.
8.4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose
in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
8.5.The Seller has the right to send information, including advertising messages, to the User's e-mail and mobile phone/The buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. User/The Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Seller of his refusal by phone, or by sending a corresponding application to the Seller's email address.
8.6. The Seller has the right to use the "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies,
including by third parties, for the purposes of generating statistics
and optimizing advertising messages.
8.7. The Seller receives information about the IE address of the Site visitor. This information is not used to identify the visitor.
8.8.The Seller is not responsible for the information provided by the User/By the Buyer on the Site in a publicly available form.
8.9. The Seller has the right to record telephone conversations with the User/The buyer. At the same time, the Seller undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations and/or transfer it to third parties not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection"
9. The validity period of the Public Offer
9.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Buyer, and is valid until the moment of withdrawal of acceptance of the Public Offer.
10. Additional terms
10.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
10.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons.
10.3. The relationship between the User/By the buyer and the Seller applies the provisions of Russian legislation.
10.4. In case of questions and complaints from the User/The Buyer can contact the Seller by phone or in any other available way. The parties will try to resolve all disputes that arise through negotiations,
and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.5. The court's recognition of the invalidity of any provision of this Public Offer does not entail the invalidity of the remaining provisions.
A proposal on the procedure for selling goods remotely in an online store painonly.ru (in accordance with the Rules for selling goods remotely)
1-Terms and definitions
1.1 Online store (Website) — the Seller's trading platform located on the Internet at painonly.ru ,
1.2 An order is a duly executed request from the Buyer to the Seller for the conclusion of a contract for the retail sale of Goods.
1.3 Seller — IE Silakov Daniil Andreevich, (OGRNIP) 324508100608662
Legal address:
2, 25 let Oktyabrya str., Domodedovo, Moscow region, 142004, Russia.
Actual/Postal address: 142004, Moscow region,
Domodedovo, Tsentralny MKR, 25 let Oktyabrya str., 2.
1.4 Buyer (Client) is a Site visitor who placed an Order in an Online store;
1.5 Product — a product presented for sale on the Website.
1.6 The delivery service is a third party providing services under the contract with the Seller, services for the delivery of orders to customers.
1.7 Promotion is an event aimed at increasing sales volumes and attracting the attention of consumers product testing, conducted in accordance with the rules posted on the Website, and limited in time.
2.General provisions
2.1 This offer, as well as information about the product presented on the website, are a public offer in accordance with Articles 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation.
2.2 The provisions of the Civil Code of the Russian Federation on retail sale apply to the relationship between the buyer (client) and the seller (§ 2, Chapter 30), as well as the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection" and the Decree of the Government of the Russian Federation dated 09/27/2007 No. 612 "On approval of the Rules for the sale of goods by remote means" and other legal acts adopted in accordance with them.
2.3 The Seller sells Goods through the Online Store to any Buyer who has placed an Order under the terms of this offer.
2.4 This offer is considered accepted by the Buyer from the moment of placing the first Order on the Site (using registration on the Site as
a regular buyer of the Seller or without such registration, including when placing an Order through the order form).
2.5 The retail purchase and sale agreement is considered concluded from the moment the Seller issues a cash or product receipt or other document confirming payment for the goods to the Buyer.
3.Registration on the website and placing an order
3.1 The Order can be placed by the Customer independently through the Order form on the Website.
3.2 Registration on the Website is not mandatory for placing an Order. The buyer can, at his own request, go through the registration procedure on the Website for access additional options for your personal account (history
3.3 When registering on the website, the client must provide information about himself: name, email address and password to access the Website, other information is specified at the discretion of the Buyer.
3.4 The Seller is not responsible for the accuracy and correctness of the information provided by the customer when registering on the Website and/or placing an Order.
3.5 The Client undertakes not to disclose the login to third parties
and the password specified during registration on the Site. If the customer has suspicions about the security of his login and password or the possibility of their unauthorized use by third parties, the customer undertakes to immediately notify the Seller.
3.6 After placing an order, the customer is provided with information about the expected date of transfer of the order to the delivery service. The specified date depends on the availability of the ordered goods in the Seller's warehouse and the time required to process the order and the rules of the delivery service. The expected date of delivery of the Order to the Delivery Service is communicated to the Buyer by e-mail or by calling the Buyer. In case of disagreement with the planned delivery date, the Buyer must notify the Seller of the cancellation of the Order.
3.7 If the Product ordered by the Buyer is not available from the Seller, the Order in respect of this Product is canceled, which the Buyer is notified about by means of an information message using the selected communication method specified when placing an order.
3.8 The Seller has the right to cancel the Customer's Orders if there are grounds to believe that the Client does not intend to purchase the Goods or has provided false information (the Client has already issued and has not received other orders totaling 100,000 rubles, three times or more the Client refused to receive the Goods on the placed Order for reasons unrelated to the presence of defects in the Goods, or the Client was absent at the address delivery or did not answer the calls of the delivery service, etc.).
4.Delivery
4.1 The methods of delivery of goods are indicated on the Website
in the appropriate section. The Seller's obligation to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods to the Recipient or to a pre-agreed pick-up point.
4.2 Delivery of the Goods to the Buyer's location is carried out by the delivery service assigned by the Seller to the address specified by the Buyer. When accepting an Order from the delivery service, the Buyer is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods
and the integrity of the packaging. In case of absence of claims
the Recipient signs for the delivered Goods in the delivery receipt or other similar document provided by the delivery service, and pays for the Order (in the absence of prepayment). The signature in the delivery documents indicates that the recipient has not declared any claims against the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.
4.3 The Order is handed over to the Buyer or the designated to the recipient, or to the person who provided the document confirming the Order and paid for the Goods (in the absence of advance payment). In order to avoid fraud, an identity document may be requested from the recipient when handing over a prepaid Order. In the absence of this document or if the information specified in it does not match the order details or the Buyer's data, the transfer of this Product may be refused.
4.4 Failure by the Customer to receive the Order during the booking period provided for the corresponding pick-up point is considered his refusal of the Order and is the basis for cancellation of the order by the Seller and refund of funds to the Customer (if there is an advance payment).
5.Payment for the goods
5.1 The price of the Product is indicated on the Website in Russian rubles.
5.2 The price of the Product and the final Order amount, taking into account all applicable discounts, are indicated at the checkout stage
and it is valid at the time of clicking the "Confirm order" button. The price of the Goods ordered by the Customer (except for pre-ordered Goods) is not subject to change.
5.3 The payment method chosen by the Buyer when placing the Order from the options offered by the Seller on the Website is applied to the Order.
5.4 In case of prepayment of Goods, the Order is accepted for processing only after funds are credited to the Seller's current account. In this case, the Product is not reserved, and the Seller
does not guarantee the availability of the product at the time of receipt of payment. If the Product cannot be delivered within the time specified when placing the Order and the Customer does not agree
with the increase in the delivery time of the Order.
6. Return of goods and funds
6.1. The return of the Goods sold by the Seller is carried
out in accordance with the following return conditions.
6.2. Return of Goods of proper quality
6.2.1. The Buyer has the right to refuse the ordered Goods
at any time before receiving them, and after receiving the Goods —
within 7 (seven) days in the online store, not counting the day of purchase, with the exception of Products made to order,
according to a creative task approved by the User, the Buyer. The return of Goods of proper quality is possible if its presentation and consumer properties are preserved.
6.2.2. If the Buyer refuses the Goods, the Seller returns to him the cost of the returned Goods, except for the Seller's expenses related to the delivery of the Goods returned by the User, the Buyer, within 10 days
from the date of receipt of the returned Goods at the Seller's warehouse, together with a completed refund application by the Buyer.
6.2.3. If, at the time of the User's or the Buyer's request, a similar product is not on sale from the Seller, the Buyer has the right to refuse to execute this Public Offer and demand a refund of the amount of money paid for the specified Product. The seller is obliged to return the amount of money paid for the returned goods within 10 days from the date of return of the Product.
6.3. Return of Goods of inadequate quality:
6.3.1. A product of inadequate quality means a product that is defective and cannot ensure the fulfillment of its functional qualities, does not meet the requirements specified in the creative task (when manufacturing the product to order). The received Product must match the description on the Website. The difference between design elements or design the rejection of the description stated on the Website is not a sign of inadequate quality.
6.3.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3. Upon delivery of the Goods, the Buyer puts his signature
in the delivery receipt in the column: "The order has been accepted, the completeness is complete, I have no complaints about the quantity and appearance of the goods", or in another similar document issued by the Seller, in the column providing for the Buyer to mark the absence of claims to the completeness, quantity and quality of the Product. After receiving the Order, claims for external
defects of the product, its quantity, completeness and presentation are not accepted.
6.3.4. If the Goods of inadequate quality were handed over to the Buyer and otherwise was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Article 18 "Consumer rights when defects are found in the goods" of the Law of the Russian Federation dated 07.02.1992 N 2300-1 "On Consumer Rights Protection".
6.3.5. Claims for the refund of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of presentation of the relevant claim (Article 22 of the Law of the Russian Federation "On Consumer Rights Protection").
6.3.6. The refund is carried out by returning the cost of the paid Goods to the bank card specified when ordering the Goods.
6.4. Methods of return:
6.4.1. By the Transport company, at the request of the Buyer. The buyer sends the returned product by parcel with declared value, without cash on delivery. Parcels sent with cash on delivery are not accepted for return. A completed return application must be enclosed in the parcel. You can download the refund application form in the "Refund" section.
7. Responsibility
7.1. The Seller is not responsible for damage caused to the Buyer as a result of improper use of Goods purchased in the Online store.
8. Protection of personal data
8.1.User's personal data/The Buyer is processed in accordance with Federal Law "On personal data" No. 152-FL.
8.2.When registering on the Site, the User provides the following information: Name, contact phone number, e-mail address, date of birth, gender, delivery address with the postal code of the city.
8.3.By providing their personal data to the Seller, the Site Visitor/User/The buyer agrees for their processing by the Seller, including in order to fulfill the Seller's obligations to the Site Visitor/By the user/By the Buyer within the framework of this Public Offer , the Seller's promotion of goods and services, conducting electronic and sms surveys, monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Customers, conducting prize draws among Site Visitors/Users/ Customers, monitoring the satisfaction of the Site Visitor/The user/The Buyer, as well as the quality of the services provided by the Seller.
8.4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose
in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
8.5.The Seller has the right to send information, including advertising messages, to the User's e-mail and mobile phone/The buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message. User/The Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal by informing the Seller of his refusal by phone, or by sending a corresponding application to the Seller's email address.
8.6. The Seller has the right to use the "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies,
including by third parties, for the purposes of generating statistics
and optimizing advertising messages.
8.7. The Seller receives information about the IE address of the Site visitor. This information is not used to identify the visitor.
8.8.The Seller is not responsible for the information provided by the User/By the Buyer on the Site in a publicly available form.
8.9. The Seller has the right to record telephone conversations with the User/The buyer. At the same time, the Seller undertakes to: prevent attempts of unauthorized access to information obtained during telephone conversations and/or transfer it to third parties not directly related to the execution of Orders, in accordance with clause 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection"
9. The validity period of the Public Offer
9.1. This Public Offer comes into force from the moment of its acceptance by the Site Visitor/By the Buyer, and is valid until the moment of withdrawal of acceptance of the Public Offer.
10. Additional terms
10.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
10.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons.
10.3. The relationship between the User/By the buyer and the Seller applies the provisions of Russian legislation.
10.4. In case of questions and complaints from the User/The Buyer can contact the Seller by phone or in any other available way. The parties will try to resolve all disputes that arise through negotiations,
and if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.5. The court's recognition of the invalidity of any provision of this Public Offer does not entail the invalidity of the remaining provisions.
PO.
+7 (993) 601 03 18
BRAND
PRIVACY POLICY
HERE YOU CAN FIND OUR
FOR CLIENTS
OUR SOCIAL MEDIA
NUMBER
PO.
+7 (993) 601 03 18
BRAND
PRIVACY POLICY
HERE YOU CAND FIND OUT OUR
FOR CLIENTS
OUR SOCIAL MEDIA
NUMBER